Operational Risk Management


Risk management refers to the identification, monitoring, measurement, management and controlling of risk. It is a structured process where risk is defined as an unexpected event. Banks, credit unions, insurance companies, pension funds, mutual funds, asset managers and institutional investors will have a formalized process to manage the many risks encountered in their businesses including interest rate risk, foreign exchange risk, commodity risk, equity risk, liquidity risk, operations risk, and model risk to name a few.

  • Date: TBD 2023
  • Recommended CPE Credits: 2.6
  • Duration: 2.25 Hours
  • Time: 1:00-3:15 p.m. ET

Product Information


This program uncovers the essential framework and components of managing operational risk in the financial industry. The Basel Committee defines Operational Risk as “the risk of loss resulting from inadequate or failed internal processes, people, and systems, or from external events”. Participants will examine Operational Risk Management (ORM) as the process of identifying, monitoring and controlling operational risk. This course focuses on how both buy side and sell side firms, along with their service providers such as custodians, prime brokers and fund administrators employ industry best practices to manage operational risk.

Using recent case studies, participants will explore practical tools that are critical elements of an operational risk assessment program and explore how these tools are applied to financial firms. Risk assessment techniques will be examined and include how to capture, report and investigate operational risk events. Firm-wide consolidated risk reporting that summarizes exposure, incident escalation and Key Risk Indicators (KRIs) will be analyzed. The program content includes other operational risk metrics that are used to ensure transparency and enable strategic decision making. Best practices for the implementation of gatekeeping functions and controls will be discussed using real-life examples and case studies.

Course Objectives

By the end of the course, participants will be able to:

  • Review/explain how operational risk can be identified and measured
  • Recognize specific operational risk issues in financial institutions
  • Describe the Basel II Risk-based regulatory framework for Operational Risk
  • Identify key risk metrics and benchmarks
  • Employ operational risk assessment techniques
  • Evaluate and design effective internal controls

Suggested Prerequisites: None

Program Level: Foundational

Target Audience: Anyone who wants to learn about operational risk management, such as staff from compliance, middle office, legal, IT, operations, or HR, and regulators who work closely with various aspects of operational risk.

Advance Preparation: None

Computers and Financial Calculators: N/A

Recommended CPE Credits: 2.6

Duration: 2.25 Hours

Time: 1:00-3:15 p.m. ET

Price: $279/learner